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HP Selling HP Printing Hardware 2020 Sample Questions:

1. An SMB customer has been printing in mono but is considering switching to color printing. With which trend does this change in thinking correspond?

A) digitizing paper-based processes
B) shift to As-a-Service
C) consolidation of IT tools
D) a demand for multi-functional printers (MFPs)

2. A new customer is considering a refresh of the company's printers and supplies. What question should you ask of the person in charge of printers and supplies?

A) How many employees are currently working from public places?
B) How much energy do your current printers consume and what are your energy goals?
C) How important is access to mobile printing capabilities?
D) What kind of security policy does the company have in place and are you meeting your targets?

3. You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?

A) HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
B) HP PageWide Pro is an intuitive printer that can be used without help or additional training.
C) HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
D) HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.

Solutions: