Nortel Converged Office CS 1000 Rls.5.x Config and Networking : 920-471

  • Exam Code: 920-471
  • Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking
  • Updated: Aug 22, 2026
  • Q & A: 62 Questions and Answers

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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Networking and Connectivity- Gateway connectivity
  • 1. IP trunk configuration
    • 2. TDM/IP interworking
      - IP telephony networking
      • 1. H.323 and SIP integration concepts
        • 2. QoS considerations for voice traffic
          Configuration and Provisioning- System configuration basics
          • 1. Dial plan configuration
            • 2. TN (Terminal Number) provisioning
              - Subscriber management
              • 1. Class of Service (COS) and Class of Restriction (COR)
                • 2. User provisioning and features
                  Maintenance and Troubleshooting- System diagnostics
                  • 1. System status monitoring
                    • 2. Alarm interpretation
                      - Fault resolution
                      • 1. Call routing issues
                        • 2. Network connectivity troubleshooting
                          CS 1000 Architecture and Components- System elements
                          • 1. Media Gateway Controller (MGC)
                            • 2. Signaling Server (SS)
                              - Core system architecture
                              • 1. Media gateway and signaling components
                                • 2. CS 1000 call server functions

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