Apple Macintosh Service Certification : 9L0-010

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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. What step is required before upgrading the RAM in a Mac Pro (Early 2009)?

A) Remove the front inlet fan assembly.
B) Remove the Optical Drive and Carrier.
C) Remove the hard drive carriers.
D) Remove the processor tray.

2. Which of the following measurements is an example of an appropriate use of a multimeter when troubleshooting a Mac?

A) Measure high voltage going to a CRT.
B) Measure logic board battery voltage.
C) Measure AC current going to an optical drive.
D) Measure digital signals on the main processor.

3. You are replacing a logic board in a Mac Pro. You should handle the board by its _____.

A) edges
B) components
C) connectors
D) heat sinks

4. You should periodically _____ your ESD mats.

A) clean
B) disconnect
C) replace
D) turn over

5. A customer asks if there is a diagnostic that he can use to help troubleshoot a hardware problem with his MacBook Pro. Which of the following solutions should you suggest?

A) Console
B) Apple Hardware Test
C) Terminal
D) Apple Service Diagnostic

Solutions: