Salesforce Consumer Goods Cloud Accredited Professional : AP-204

  • Exam Code: AP-204
  • Exam Name: Consumer Goods Cloud Accredited Professional
  • Updated: Aug 11, 2026
  • Q & A: 125 Questions and Answers

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About Salesforce AP-204 Exam

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Salesforce AP-204 Exam Syllabus Topics:

SectionWeightObjectives
Visit Execution23%- Photo Capture and Survey
- Visit Tasks and Task Types
- Visit Execution Process
- Inventory Check and Product Listing
- Promotion Check and Promotion Details
- Order Capture and Order Submission
Store Execution Configuration12%- Configuration of Store Execution Process
- Configuration of Planogram Compliance
- Configuration of Store Survey and Feedback
- Configuration of Assortment Monitoring
Visit Planning23%- Visit Plan and Visit Plan Targets
- Visit Schedule and Frequency
- Visit Planning Process
- Territory Management
Store Execution15%- Store Survey and Feedback
- Assortment Monitoring
- Planogram Compliance
- Store Execution Process
Admin and Configuration12%- Reports and Dashboards
- Consumer Goods Cloud Data Model
- Mobile Configuration
- User Setup and Permissions
Visit Planning and Execution Configuration15%- Configuration of Photo Capture and Survey
- Configuration of Inventory Checks and Product Listings
- Configuration of Visit Tasks and Task Types
- Configuration of Order Capture and Order Submission
- Configuration of Promotion Checks and Promotion Details
- Configuration of Visit Plans and Visit Plan Targets

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. United Telecom is moving its assets to Communications Cloud as part of its digital transformation. During the asset migration process, a Consultant includes a step to create a No change MACD order.
Why is it necessary to have this step in the migration process?

A) To validate if MACD works on migrated assets
B) To validate if migrated asset data aligns with asset data model
C) To create Inventory Items to be used in subsequent MACD
D) To validate if decomposition works on migrated assets


2. Which statement is true about action plan templates?

A) Action plan templates can have multiple orders and delivery tasks
B) Action plan templates are ready to use after saving
C) Action plan templates can have multiple planogram, inventory and promotion checks
D) Action plan templates are not extensible through Apex


3. A company is selling voice products to business customers. The other allows customers to select for rent or purchase up to 700 phone devices of various models. The product modeller intends to create a phone add-on product specification and add it as a child of the voice offer, with a cardinality that allows up to 700.
Which three statements are valid regarding the product model in this scenario?

A) Product model uses hierarchical modelling, which is natively supported in EPC.
B) This type of modelling is not supported in EPC and modeller should follow a flat modelling technique.
C) Modelling children with large cardinalities can result in processing inefficiencies for MACD operations.
D) Since the product model uses out-of-the-box features from EPC, MACD operations and decomposition are guaranteed to work well.
E) Product model uses out-of-the-box features from EPC. Decomposition may fail when the maximum number of phone instances are ordered.


4. Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?

A) By creating delivery tasks for the distributors and track the shipping document status
B) By creating a report for store locations to monitor the on hand inventory
C) By assigning the asset to a custom task type and make the distributors enter the delivered quality
D) By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).


5. Universal Connect (UC) offers a router to its customers, which is included as part of the Business Internet offer. However, the router has no commercial significance to the selling process. UC is currently using Industries Order Management (OM).
How should a Consultant model the router with respect to the Business Internet offer?

A) Model the router as a Technical Product and decompose it from the Business Internet offer.
B) Model the router as an attribute of the Business Internet offer with a default value of 'included'.
C) Model the router as a default child product of Business Internet offer but hide it from the quote document before sending it to the customer for review.
D) Model the router as a separate stand-alone offer and add the router once the Business Internet offer is added via an Auto Add rule.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: A,C,E
Question # 4
Answer: D
Question # 5
Answer: A

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