User-Experience-Designer Actual Questions Answers PDF 100% Cover Real Exam Questions
User-Experience-Designer Exam questions and answers
Salesforce User-Experience-Designer: Salesforce Certified User Experience Designer exam is a valuable certification for designers who want to specialize in designing user experiences for Salesforce products. It is a recognized credential that validates a designer's skills and knowledge in this area and can enhance their career prospects. If you are a designer working with Salesforce products, this certification is definitely worth considering.
Salesforce User-Experience-Designer exam covers a wide range of topics related to user interface design. These topics include user research, information architecture, interaction design, visual design, and prototyping. User-Experience-Designer exam also covers best practices for designing user interfaces for different types of devices, such as desktops, mobile devices, and tablets. Salesforce Certified User Experience Designer certification program is designed to equip professionals with the skills and knowledge they need to design user-friendly and engaging user interfaces for Salesforce applications.
NEW QUESTION # 76
A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud and will help guide discovery.
Which three outputs of the discovery process should be prepare
Choose 3 answers
- A. User Personas
- B. Journey Maps
- C. High-Level Wireframes
- D. interactive Prototypes
- E. High-Fidelity Mock-ups
Answer: A,B,C
Explanation:
Explanation
For the UX Designer at Cloud Kicks, the three outputs of the discovery process that should be prepared are User Personas, Journey Maps, and High-Level Wireframes. User Personas are fictional characters that represent a target audience for the website, and are used to help guide the website design. Journey Maps are diagrams that illustrate the user's experience as they navigate the website, and provide insights into how the user interacts with the website. High-Level Wireframes are simple sketches of the website layout, and are used to organize the website's content and design elements. Interactive Prototypes and High-Fidelity Mock-ups are not necessary outputs of the discovery process, as they are more detailed representations of the design that come later in the design process. For more information, see the Salesforce Experience Cloud documentation (https://help.salesforce.com/articleView?id=experience_cloud_overview.htm&type=5).
NEW QUESTION # 77
A UX Designer has been asked to optimize a Lightning app for screen reader-assisted accessibility.
How should the page be optimized?
- A. Switch to a Lightning Console layout.
- B. Place components in adjacent tabs.
- C. Stack components on the same page.
- D. Use accordions to organize components.
Answer: D
Explanation:
Explanation
Accordions are collapsible sections that can be used to separate different content areas. By using accordions, users can quickly navigate through the page and easily find the content that they need. The use of accordions also ensures that screen readers can access the content within each section, reducing the need for additional navigation. Additionally, a Lightning Console layout can be used to organize components, but this layout is optimized for customer service agents and not necessarily for screen reader users. Placing components in adjacent tabs or stacking them on the same page can make the page difficult to navigate and can make it difficult for screen readers to understand the page. For more information, see the Salesforce Accessibility Guide (https://help.salesforce.com/articleView?id=accessibility_overview.htm&type=5).
NEW QUESTION # 78
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use isAccessible() method in Apex classes to check field accessibility
- B. Use isSharable keyword in Apex classes to assure record visibility.
- C. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- D. Use runAs in test class to enforce user permissions and field-level permissions.
Answer: A,C
NEW QUESTION # 79
Cloud Kicks has requested feature enhancements as a result of user acceptance testing.
In which three ways could the changes be effectively analyzed and implemented?
Choose 3 answers
- A. Determine the change in scope and impact of each enhancement request.
- B. Deploy enhancements with the feature and adjust scope accordingly.
- C. Reduce unexpected results by configuring and testing in & sandbox.
- D. Create a prioritization list and perform a feasibility analysis.
- E. Develop and deploy all enhancement requests before going live.
Answer: A,D,E
NEW QUESTION # 80
A UX Designer is designing a Service Cloud implementation for service representatives who should be able to view the history of cases that a specific customer has submitted.
Which hierarchy of information should the representative go through to view that list?
- A. All Accounts > Account Detail > Contact Detail > Case Related List
- B. All Contacts > Contact Detail > Account Detail > Case Related List
- C. All Contacts > Contact Detail > Case Related List > Account Detail
- D. All Cases > Case Detail > Contact Detail > Account Related List
Answer: D
NEW QUESTION # 81
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?
- A. Material Design
- B. Grid System
- C. Lattice System
- D. JavaScript
Answer: B
NEW QUESTION # 82
A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts.
Their administrative team wants to the ability to see the adoption of this assistance via Reports and Dashboards.
- A. in-App Guidance Prompts using myTrailhead
- B. Basic In-App Guidance Prompts
- C. Custom build using Salesforce Flow
- D. Use the Walkthrough App from AppExchange
Answer: C
NEW QUESTION # 83
A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?
- A. Estimating the cost to complete development of the portal
- B. Writing technical requirements for how the portal should function
- C. Observing the medical staff while they use their existing portal
- D. Designing a mockup of how the new portal will look
Answer: C
Explanation:
Explanation
The first activity in the process when using a human-centered design approach to redesign a portal that medical staff use to report on patient demographics should be observing the medical staff while they use their existing portal. This is a critical step in the process, as it helps to identify user needs, preferences, and behaviors so that the design of the new portal can be tailored to meet their specific needs.
Observing the medical staff while they use the portal will help to identify any existing problems and highlight areas where the portal can be improved. This can include issues with usability, functionality, and accessibility.
Additionally, observing how the medical staff interact with the portal can help to identify any potential areas of improvement and uncover any hidden requirements or user needs.
References:
[1] https://www.salesforce.com/blog/2019/02/human-centered-design.html [2] https://uxplanet.org/human-center
NEW QUESTION # 84
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 2 answers
- A. Understandable
- B. Delightful
- C. Robust
- D. Abundant
- E. Operable
Answer: A,E
NEW QUESTION # 85
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. Training and support for planning
- B. voice and tone planning
- C. deboarding planning
- D. user interface planning
Answer: D
NEW QUESTION # 86
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
- A. Style Guide
- B. Design Principles
- C. Salesforce Lightning Design System
- D. Pattern Library
Answer: C
Explanation:
Explanation
The Salesforce Lightning Design System (SLDS) is a comprehensive library of design patterns, components, and guidelines that enable developers and designers to create consistent user interfaces on the Salesforce platform. It includes a comprehensive library of user interface components, guidelines for design consistency and accessibility, and detailed usage instructions. Using the Salesforce Lightning Design System ensures that all design elements and interactions on Salesforce use the same set of standards and patterns, resulting in a consistent and unified user experience. For more information, see the Salesforce Lightning Design System page (https://www.lightningdesignsystem.com/).
NEW QUESTION # 87
Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?
- A. Table
- B. Tree Grid
- C. Interactive Cards
- D. Tiles
Answer: C
Explanation:
Explanation
Interactive cards are compact components that can display information such as avatars, names, and titles in an organized way. Additionally, Interactive Cards are designed to be responsive and can be used to display information on smaller screens, such as mobile devices, without taking up too much space. This makes them ideal for CK's use case, as they can display all of the required information within the limited title space. For more information, see the Salesforce Lightning Design System documentation (https://lightningdesignsystem.com/components/cards/#interactive-cards).
NEW QUESTION # 88
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers
- A. Opportunity
- B. Activity
- C. Contact
- D. Converted Lead
- E. Account
Answer: A,C,D
NEW QUESTION # 89
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers
- A. Proportion, keep all element a similar size
- B. Grouping proximity and common regions
- C. Continuity keep all typeface the same size
- D. Color and contract, saturation between the elements
- E. Scale using relative size to signal importance
Answer: B,D,E
NEW QUESTION # 90
A UX Designer wants to plan and communicate the intended page layouts of a community portal.
Which tool should they use?
- A. Personas
- B. Wireframes
- C. Journey Mapping
- D. Process Flows
Answer: B
NEW QUESTION # 91
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Salesforce Connect
- B. Einstain Bots
- C. Automated Invitations
- D. MyTrailhead
Answer: A,D
NEW QUESTION # 92
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
- A. Create a three-column grid to reduce the form length.
- B. Replace field labels with placeholder text.
- C. Improve form security by adding a challenge-response test.
- D. Add section headers to visually separate fields into groups.
Answer: D
Explanation:
Explanation
This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation states that "by grouping related fields into sections, you can make your forms easier to read and understand" [1].
[1] https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
NEW QUESTION # 93
An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers
- A. Understandable
- B. Robust
- C. Delightful
- D. Abundant
- E. Operable
Answer: C,D,E
NEW QUESTION # 94
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To become a Salesforce Certified User Experience Designer, you must have experience in designing and implementing user interfaces on the Salesforce platform. Salesforce Certified User Experience Designer certification exam is intended for individuals who are looking to advance their career in Salesforce UX design and want to demonstrate their skills and expertise to potential employers. By obtaining this certification, you will possess the knowledge and skills needed to create engaging and intuitive user interfaces that meet the needs of users and drive business success.
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