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Apple SUP-2026 : Apple Device Support
- Exam Code: SUP-2026
- Exam Name: Apple Device Support
- Updated: Sep 11, 2026
- Q & A: 306 Questions and Answers
About Apple SUP-2026 Exam
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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Diagnostics and Troubleshooting | - Support procedures
|
| Topic 2: Device Management | - Management technologies
|
| Topic 3: Privacy and Security | - Security features
|
| Topic 4: Device Setup and Configuration | - Initial device setup
|
| Topic 5: Networking and Sharing | - Network connectivity
|
Apple Device Support Sample Questions:
Question #1
Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?
- A. Update
- B. Restore
- C. Erase all Content and Settings
- D. Revive
Answer: D
Question #2
What must you do so that iCloud backups occur automatically when devices are connected to Wi- Fi?
- A. Connect to a power source, and unlock the screen.
- B. Connect to a power source, and lock the screen.
- C. Fully charge the device, and turn on iCloud Backup in General > iPhone Storage.
- D. Fully charge the device, and turn on iCloud in General > Backup.
Answer: B
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Question #3
When using macOS Recovery, which option restores the operating system while preserving user data?
- A. Reinstall macOS
- B. Disk Utility
- C. Recovery Assistant
- D. Share Disk
Answer: A
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Question #4
You can use Console to ________ to help diagnose performance problems.
- A. Review log data for apps that unexpectedly quit
- B. Block background processes that overuse CPU
- C. Analyze reallocation of memory to struggling apps
- D. Note cache clearing and service restarts that are triggered by the system
Answer: A
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Question #5
How can you control who can discover your iPhone or iPad when it's within AirDrop range?
- A. Turn off AirDrop in Privacy settings.
- B. Require a verification code from the other device in Password & Security settings.
- C. Set AirDrop to Contacts Only.
Answer: C
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