Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A consultant is engaged by a nonprofit organization that has millions of records and receives hundreds of thousands of individual donations daily. The organization is struggling with its current system, which is unable to handle the volume of records being generated. The organization wants to know if Nonprofit Cloud can handle this volume. Which Nonprofit Cloud feature can process this volume of records?

A. Stage Management
B. Batch Management
C. Data Consumption Framework

Question 2

A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them. Which solution should a consultant recommend?

A. Self-Service Portal
B. Program Management Module
C. Service Cloud
D. Engagement Plans

Question 3

A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system. How should a consultant track the volunteer's relationship with Universal Containers?

A. Create a Universal Containers Organization Account a3nd create an Affiliation record between the volunteer and Universal Containers.
B. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.2
C. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.1
D. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

Question 4

A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?

A. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
B. Check if the user has access to Households via Role hierarchy.
C. Check if the user has access to the Apex Class for Manage Households.
D. Check if the user has the View Reports in Public Folders system permission.

Question 5

A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?

A. The Sharing Rules are missing for the Fundraising objects.
B. The custom Tabs have not been created for the Fundraising objects.
C. The Permission Set License is unassigned.

Solutions: