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HP Selling HP Retail Point of Sale Solutions - Sample Questions:

1. Which customer expectation must be met by a POS solution?

A) Understanding of the services included
B) Fair pricing
C) Value for their investment
D) A secure transaction environment

2. How is HP able to provide the best end-to-end retail store solutions at competitive prices?

A) HP can use skills, capabilities, and knowledge from all divisions.
B) HP offers an industry-leading standard warranty backed by world-class customer support
C) HP has more than 100 years of experience delivering the best overall retail solutions
D) HP creates confusion, uncertainty, and doubt about its competitors

3. What is the warranty period for an HP POS solution?

A) 3 years
B) 10 years
C) 7 years
D) 5 years

4. What are the primary components of a comprehensive POS solution?

A) services, infrastructure, and solutions
B) the cloud, security, and information
C) servers, storage, and networking
D) hardware, software, and services

5. The sales process includes the soft close, the assumptive close, and the aggressive close. What is the fourth type of close?

A) the forced close
B) the trial close
C) the assured close
D) the unspoken close

Solutions: