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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. The office color market is divided into groups based on how they use color. An individual who requires color consistency, advanced finishing features, and who uses many different software applications belongs in which office color group?

A) Graphic design artist
B) Sales professional
C) Technical user
D) Marketing professional

2. Which strategy did HP employ on its corporate campuses to conserve resources?

A) configured the default on printers to duplexing for all interoffice communication
B) provided all employees with free city bus passes
C) turned off the lights after 6 pm
D) required all employees to shut off their printers before they left for the day

3. What is the most important fact to remember about transactional and consultative sales?

A) You should focus on your customer's business problems
B) You should minimize time spent with customers.
C) You should focus primarily on volume of sales.
D) You should focus only on your margin.

4. What is the role of the reseller during the support stage of the technology lifecycle?

A) to cross-sell additional accessories and service
B) to monitor usage and to notify managers if users abuse their printing privileges
C) to provide training for end users and address operation issues
D) to determine how to redeploy devices

5. Why is understanding the meaning of color important?

A) to pick the colors that best match the user's personality
B) to avoid sending the wrong message to your customers
C) to select colors that are easily available in the print market
D) to select colors similar to a competitor's colors

Solutions: