Salesforce CRT-211 : Certification Preparation for Advanced Administrator

  • Exam Code: CRT-211
  • Exam Name: Certification Preparation for Advanced Administrator
  • Updated: Aug 25, 2026
  • Q & A: 223 Questions and Answers

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About Salesforce CRT-211 Exam

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CRT-211 exam dumps

What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

  • Passing score: 65%
  • Duration : 105 minutes
  • Questions type : multiple-choice/multiple-select questions
  • Language : English
  • Number of questions : 60 questions

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam

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Salesforce CRT-211 Exam Syllabus Topics:

SectionWeightObjectives
Analytics, Reports and Dashboards13%- Advanced reporting
  • 1. Cross filters
  • 2. Dashboard filters
  • 3. Dynamic dashboards
  • 4. Joined reports
  • 5. Bucketing
  • 6. Reporting snapshots
  • 7. Custom report types
Service Cloud Applications10%- Knowledge management
  • 1. Article record types
  • 2. Data categories
- Entitlements
  • 1. Service contracts
  • 2. Entitlement processes
Auditing and Monitoring10%- System troubleshooting tools
  • 1. Login history
  • 2. Field history tracking
  • 3. Setup audit trail
  • 4. Debug logs
Change Management7%- Metadata deployment
  • 1. Change sets
  • 2. Force.com IDE
  • 3. Deployment best practices
Objects and Applications19%- Custom object relationships
  • 1. Master-detail relationships
  • 2. Lookup relationships
  • 3. Junction objects
Process Automation20%- Business process automation
  • 1. Approval processes
  • 2. Formula fields
  • 3. Process Builder
  • 4. Workflow rules
  • 5. Visualforce and Apex trigger usage
  • 6. Flow automation
Sales Cloud Applications10%- Forecasting
  • 1. Forecast hierarchy
  • 2. Quotas
  • 3. Forecast categories
- Sales process management
  • 1. Quotes
  • 2. Price books
  • 3. Schedules
  • 4. Products
Security and Access20%- Administrative access models
  • 1. Delegated administration
  • 2. Custom profiles
  • 3. Permission sets
- Record and field level security
  • 1. Sharing model
  • 2. Record types
  • 3. Grant access using hierarchies
  • 4. Field level security
  • 5. Profiles vs sharing rules
  • 6. Controlled by parent
- Territory management
  • 1. Sharing implications
  • 2. Territory hierarchy

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