Avaya 3000-3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) Embedded Voicemail is not running properly.
B) All cards may not be seated correctly.
C) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
D) You need to buy additional licenses

2. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use system Monitor to shutdown the card before removing the SD card.
B) Pull out the card; special shutdown is not required.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.

3. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Oversubscribed voice Mail storage
B) Tromboned calls
C) Compromised ACD routes
D) Oversubscribed VMPro ports

4. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

A) time server
B) net time
C) get time
D) time

5. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) CCR Agent Must be checked on the user's Supervisor tab.
B) User must be defined as an agent in one-X Portal.
C) User must be a member of a hunt group.
D) force Account Code must be checked on the user's Supervisor tab.

Solutions: