Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

A) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module

2. When implementing a fully integrated multi-site network using only IP500s, which licenses will be required to be on all sites?

A) IP500 IP Office Multi-Site Network (MSN)
B) Advanced Small Community Networking (SCAN)
C) Preferred Edition - Messaging
D) IP500 Voice Networking Channels

3. You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

A) Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
B) Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
C) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
D) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.

4. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Use the System Status Application to shutdown the card before removing the SD card.
B) User System Monitor to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
E) Just pull out the card; special shutdown is not required.

5. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is not an CCR administrator.
B) CCR Agent is checked on the user's telephony tab.
C) The CCR Agent is not logged into the phone.
D) The CCR agent is in After Call Work (ACW).
E) All of the CCR licenses are being used.

Solutions: