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Cisco 300-820 : Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0
- Exam Code: 300-820
- Exam Name: Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0
- Updated: Oct 15, 2026
- Q & A: 295 Questions and Answers
About Cisco 300-820 Exam
Good training materials are to examinees what water is to fish — and choosing ones truly suited to you matters more than choosing quickly. For the 300-820 exam, Prep4away offers 295 practice questions for the Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 objectives, and a free demo so you can judge the fit yourself before paying.
Cisco 300-820 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Hybrid Collaboration Services | - Calendar, directory, and media services integration - Webex hybrid calling deployment |
| Topic 2: Cisco Expressway and Edge Services | - Expressway-C and Expressway-E deployment - Mobile and Remote Access (MRA) |
| Topic 3: Call Control and SIP Integration | - Cisco Unified Communications Manager (CUCM) integration - SIP trunking and call routing design |
| Topic 4: Collaboration Cloud Architecture | - Webex platform integration overview - Cisco Collaboration cloud and hybrid architecture concepts |
| Topic 5: Security and Troubleshooting | - Troubleshooting hybrid collaboration deployments - TLS/SRTP and secure signaling |
300-820 Exam FAQ: Study Smarter, Not Longer
The official outline divides the 300-820 exam into weighted domains, including:
- Collaboration Cloud Architecture ()
- Security and Troubleshooting ()
- Cisco Expressway and Edge Services ()
The Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 question bank at Prep4away is organized around these same objectives, and its clear layout makes the heavily weighted points easy to spot and revisit.
Cisco provides these training resources for candidates:
Pair them with structured practice questions and simulation sessions, and you cover both the knowledge and the experience sides of exam preparation.
Because knowing the content and knowing the exam are different skills. The software version of the Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 materials simulates the real 300-820 exam environment, so the interface, timing, and question flow are familiar before you sit the real thing. It is a small rehearsal with an outsized effect — candidates who have experienced the simulation handle exam-day details calmly instead of burning time on surprises.
Registration is handled through the official channels below:
Pick a date that leaves room for at least a few full simulation sessions — that final rehearsal window is where preparation consolidates.
The 300-820 exam is the official test for the Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 certification from Cisco, measuring how well you can apply the published exam objectives in realistic scenarios. The credential validates your skills against an industry-recognized standard — and because the exam has its own format and rhythm, materials that combine organized content with realistic simulation prepare you more completely than reading alone.
Three things. First, it starts with a free demo containing plenty of sample questions, so you can taste the 300-820 exam content before deciding. Second, the PDF prints cleanly, turning your screen materials into paper you can annotate — notes in the margins keep your memory of key points fresh every time you pick the pages back up. Third, it travels anywhere: no account login, no compatibility worries, just 295 practice questions for the Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 exam ready whenever you are.
Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions:
Question #1
An administrator suspects that a recent upgrade or configuration change has affected cloud message delivery across the Webex Calling deployment. Which tool allows the administrator to analyze message delivery latency and errors across users at an organizational level?
- A. Access the Directory Connector synchronization logs.
- B. Review Expressway-E call logs for messaging errors.
- C. Use the Insights and Analytics dashboard in Control Hub.
- D. Generate Unified CM CTI logs for message activity
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Question #2
Where are voice calls handled in a Cisco Jabber hybrid cloud-based deployment with Cisco Webex Platform Service?
- A. Voice calls use local Cisco Unified Communications Manager for all calls.
- B. Voice calls use local media nodes to keep traffic internal for internal traffic and use Webex Calling for external calls.
- C. Voice call use Cisco Unified Communications Manager for local calls and Webex Calling for external calls.
- D. Voice calls use Webex Calling platform for call control and use hybrid media nodes for local conferencing.
Correct Answer: A 🗳️
Question #3
An engineer noticed that internal participants using Full HD endpoints are joining meetings hosted in the Video Mesh node. The quality of the calls is 720p. What must the engineer configure to support 1080p quality?
- A. Turn on the "Highest Detail, Best Motion: 1080P" setting in the Cisco Webex Control Hub.
- B. Turn on the "Enable 1080P HD video for all participants hosted on on-premises Video Mesh nodes" setting in the Cisco Webex Control Hub.
- C. Set the "Enhanced Layout Experience" within the Video Mesh settings in Cisco Webex Control Hub to 1080P HD video.
- D. Set the "Received Video Resolution" on the Video Mesh node to maximum.
Correct Answer: B 🗳️
Question #4
After enabling Media Optimization for Webex Calling, a company begins experiencing intermittent one-way audio on calls between Webex App users and PSTN endpoints. Internal calls between Webex users work normally, and SIP signaling completes successfully without errors. Call flow traces show that the Webex App attempts to create a direct media path to the Local Gateway, but the negotiation frequently fails, which causes an inconsistent fallback to relay media. This behavior mirrors the audio issues reported by users. Which area must be examined first to help identify the root cause of the one-way audio?
- A. Review firewall handling of ICE-related traffic to ensure that required STUN/TURN/UDP flows and candidate exchanges are not being blocked or altered during media negotiation.
- B. Inspect SIP session refresh and keepalive intervals on the Local Gateway to verify that they align with recommended cloud signaling timers during optimized media calls.
- C. Examine Webex App diagnostics for signs of media-engine adaptation failures, including jitter buffering anomalies or RTP flow suppression during network transitions.
- D. Evaluate the codec negotiation path in the Webex Calling region settings to confirm that all participants support the same media capabilities for optimized call.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Question #5
Refer to the exhibit. What are "Type" field values for this Expressway servers zone configuration?
- A. Expressway-C "DNS", Expressway-E "Traversal server"
- B. Expressway-C "Traversal server", Expressway-E "Traversal client"
- C. Expressway-C "Traversal client", Expressway-E "Traversal server"
- D. Expressway-C "Neighbor", Expressway-E "Neighbor"
Correct Answer: C 🗳️
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