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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local Private Branch Exchange (PBX) to make and receive calls. Some users who have PBX desktop phones report that they can no longer make or receive calls with their desktop phones. You need to ensure that users can place calls from their desktop phones. What should you do?

A) Validate configuration for the Line Uniform Resource Indicator (URI).
B) In Voice Policy, select the Enable bandwidth policy override checkbox.
C) On the Edge server, download the certificate chain and then restart the Lync services.
D) In Voice Routing, create a new Dial Plan.

3. DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network. The Lync topology includes one site named HQ, with two servers named LyncFE.contoso.com and LyncDir.contoso.com. The servers use Kerberos authentication for web services. The Kerberos authentication account name is contoso\kerberos. he account has been accidentally deleted from the Active Directory Domain Services (AD DS) database. Users are unable to sign in to Lync. ou need to restore Kerberos authentication. You remove
Kerberos assignment
for the missing
account and enable the topology. n which order should you perform the next actions? (To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.)

4. You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?

A) Run the Update-CsAddressBook cmdlet.
B) Run the Update-CsUserDatabase cmdlet.
C) Change the Global Client Policy to use WebSeachandFileDownload.
D) Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.

5. You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants. You need to ensure that Lync users are able to communicate with external participants. Which two ports should you open on the firewall? (Each correct answer presents part of the solution. Choose two.)

A) UDP port 3478
B) TCP port 8057
C) TCP port 443
D) TCP port 5061
E) TCP port 4443

Solutions: